NSAHO Pension Plan Home

Frequently Asked Questions

  1. Is my NSAHO Pension Plan pension inflation-protected?
  2. When are T4As sent to pensioners?
  3. What happens to my NSAHO Pension Plan pension when I reach 65?
  4. How do I tell the NSAHO Pension Plan that I have changed my address?
  5. How do I tell the NSAHO Pension Plan that I have changed my banking information?
  6. Is tax deducted from my pension?
  7. What happens to my NSAHO Pension Plan survivor pension if I remarry?
  8. What will happen to my NSAHO Pension Plan benefit if I start collecting Canada Pension Plan benefits before age 65?


  1. Is my NSAHO Pension Plan pension inflation-protected?

    Yes, the NSAHO Pension Plan provides guaranteed cost-of-living adjustments (COLA) for pensions in payment. Each January 1st, your monthly lifetime pension (and bridging benefit, if applicable) will be adjusted by 100% of the increase in the previous year’s cost of living index, up to a maximum of 3% per year. To measure the year-over-year increase in the cost of living, we use the Consumer Price Index (CPI) figures for Canada as of each September 30th.

    If the year-over-year increase in the CPI exceeds the 3% maximum covered by the Plan, the Board of Trustees will consider whether further increases for any amount over 3% will be granted.

    Please take note that if you started to receive your pension part way through the year, you will receive only part of the annual increase in the year following your retirement. For example, if you start to collect a pension July 1, you will receive one-half of the annual cost-of-living adjustment on the following January 1st.

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  2. When are T4As sent to pensioners?

    RT Financial (the payment custodian for the NSAHO Pension Plan) will prepare your annual T4A by February 28th of each year. If you have not received your T4A by early March, please contact us and we will track down your T4A for you. Remember to advise us of any address changes that occur during the year to avoid problems with receiving your T4A.

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  3. What happens to my NSAHO Pension Plan pension when I reach 65?

    If you retired with a bridging benefit, your bridging benefit will stop at age 65 (or when you die, if earlier). This means that your monthly pension from the NSAHO Pension Plan will decrease by the amount of your monthly bridging benefit at age 65.

    The reason for the decrease is that the bridging benefit is a temporary benefit paid in addition to your monthly lifetime pension. In short, the bridging benefit is designed to supplement your monthly income until age 65 when you qualify for CPP benefits.

    Your lifetime pension will not decrease at age 65 - it continues until your death.

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  4. How do I tell the NSAHO Pension Plan that I have changed my address?

    You can write, send us an email, or you can call the NSAHO Pension Plan at 832-8500 (local calls) or 1-866-400-4400 (toll free if you are outside the Bedford local calling area). In order to process a change of address, we need your full name, Social Insurance Number, your present address, your new address, and the effective date of your new address.

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  5. How do I tell the NSAHO Pension Plan that I have changed my banking information?

    For banking changes, you must send us a signed letter, by mail or fax. For reasons of security, we cannot accept any changes by email or over the phone.

    Your letter must include your full name, Social Insurance Number, the effective date of the change, and your signature. If your account is a chequing account, you must include a blank voided cheque with your letter.

    If your account is a savings account (which means a blank voided cheque is not available), you must provide a statement from the bank indicating the bank’s full address, the bank transit number, and your bank account number. The statement must be signed by a bank representative.

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  6. Is tax deducted from my pension?

    The NSAHO Pension Plan is required, by law, to deduct tax from your pension if it exceeds prescribed levels. How much tax is deducted will depend on government tax tables, as well as other information.

    You may be able to arrange for less tax to be deducted if you are eligible for federal or provincial tax credits. To tell us about any tax credits you may be eligible for, simply send us a completed TD1 form.

    If you want us to deduct more tax (perhaps because you have income from other sources), please send us a completed TD3 form. Alternatively, you may write to us explaining the specifics. Please ensure that you specify the exact dollar amount of the extra tax that you want taken from your pension over and above any tax that will be normally deducted as required by government tax tables.

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  7. What happens to my NSAHO Pension Plan survivor pension if I remarry?

    If you are receiving a survivor pension from the NSAHO Pension Plan, it is payable for your lifetime, even if you remarry.

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  8. What will happen to my NSAHO Pension Plan benefit if I start collecting Canada Pension Plan benefits before age 65?

    Neither your lifetime pension nor any early retirement bridging benefit you may be entitled to receive will be affected by your decision to start to receive CPP benefits before age 65.

    Keep in mind, however, that any bridging benefits you may be entitled to receive will stop at age 65 or when you die, whichever comes first. The bridging benefit is not payable to any surviving spouse or beneficiary after you die.

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